Podcast | Ghosted, Ignored, Canceled? More Grist To Nourish All

I described this (now edited) April 29th Insight Timer live event as follows: Let’s explore what can be done to transform, transmute and turn ghosting and being canceled into nourishment to support the well-being and awakening of all Cancel Culture definitions: a social environment in which publicly boycotting or withdrawing support for people, organizations, etc.Continue reading “Podcast | Ghosted, Ignored, Canceled? More Grist To Nourish All”

Podcast | The Psychology of Customer Service Apologies

This brief Wisdom app talk on March 3rd looks at the psychology of apologies, especially pertaining to those in Customer Service followed by a call-in chat with Malcolm who relates first hand experience working in this field. My edited notes: wondered why I felt off when apologized to by many Customer Service representatives so IContinue reading “Podcast | The Psychology of Customer Service Apologies”